Tarantula Canada

There are no upcoming events.

Time off in August

Amanda, Martin, and the TarCan kids will be taking some much needed time off the last two weeks of August. Our last day of shipping before our vacation will be Wednesday August 11, and we will resume shipping August 30. We will try to answer as many emails as we can while away, but please allow extra time for a reply.

Marie will still be at the shop during our vacation, working her regular store hours for anyone who would like to come to the shop to make a purchase.

Toronto Expo update, disappointing news

The Toronto Reptile Expo has been scheduled for August 22. Unfortunately, the announcement came rather last minute (only 4 weeks prior), and we already have plans that cannot be rescheduled to attend the event. We are very disappointed that we will miss this first expo now that things are finally starting to reopen, but hope to see everyone at the next expo.

Coronavirus update- resuming store hours

We have been contacted by folks with questions regarding shipping, store hours, and expo schedules with the precautions that have been put in place to prevent the spread of the coronavirus. We will post updates as the come in here:

STORE HOURS: We have regular store hours but with covid protocols are still in place. Please check our website for the up to date open hours. Google and other third party websites have not been posting the correct hours. We are still asking that all customers must limit their visit to 10 minutes. The back display area is still off limits at this time. This is NOT the time to bring friends to check out the shop. Once the covid situation settles down we will reopen the displays and welcome visitors.

Some folks who have been unhappy with these new rules have been disrespectful to our staff. We will NOT tolerate abusive behavior. Anyone disrespecting the rules or our staff will be asked to leave and not return.

SATURDAY HOURS: For at least a few Saturdays every month, Marie will be in to open store hours for clients. Please check our website's schedule to verify which Saturdays she will be working. We know many folks miss Marie and wish to come to visit her at the shop, but please remember that Saturdays are NOT open for social visits. When not helping clients, Marie has animals to care for, so please be respectful of her schedule.

SHIPPING: The shipping companies are still operating as normal, so until further notice, we are still shipping, but with a few adjusted procedures. To make sure the boxes are on the first trucks out for delivery, we are requiring all shipments to use Priority Overnight service (this is just $2-$4 higher than Standard Overnight service in most areas). The shipping companies have switched to a "contactless signature" system, meaning that you will not need to physically sign for the box, however, someone must be home to receive the box. The delivery personnel will NOT leave the box behind if no one answers the door.

SPECIAL NOTE- Prevention of the spread of the virus: At the shop, we are doing everything we can to protect ourselves and prevent the transmission of infections. We have protocols in place to ensure our facility is as germ free as possible and that the boxes are clean when they are packed. This includes cleaning and disinfection of our facility, and limiting access to the building. But rest assured, if anyone on our staff shows symptoms of illness due to COVID-19, we will suspend all shipping until there is no longer a risk for transmission.