Tarantula Canada

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Group shipments: Winnipeg and Victoria

We now have group shipments to Winnipeg and Victoria confirmed. This will be a FREE shipping offer!

In the groups, the orders will be shipped in one box to a trusted colleague, who will receive the orders and make them available for pickup. The deadline to get orders in and paid is tentatively set for October 3, with the goal to get the group shipment out the first week of October. If anyone is interested in joining, place your order as usual via our website, and mention in the comments that you would like to join the group (orders are not officially reserved until payment has been received, so be sure to finalize your order quickly to secure your order, as some species are in short supply).

Note for dry goods: Room in the box will be limited. We may be able to ship a few very small dry goods items, but we may not be able to larger items or books.

Calgary and Edmonton: Good News, Bad News

We have good news and bad news for Calgary and Edmonton.

BAD NEWS: Unfortunately, circumstance have made it that we will not be able to make it to the Calgary or Edmonton reptile expos this fall (due to a combination of factors, including medical appointments that cannot be rescheduled, the inability to find someone to tend to our kids for the extra days that Amanda would be out of town, and schedule conflicts with the folks who would normally run the expo when we cannot be there).

GOOD NEWS: FREE group shipments! In lieu of the expos, we are putting together group shipments to Calgary and Edmonton, with ZERO TRANSPORTATION FEES!

In the groups, the orders will be shipped in one box to a trusted colleague, who will receive the orders and make them available for pickup. The deadline to get orders in and paid is tentatively set for September 26, with the goal to get the group shipment out the last week of September. If anyone is interested in joining, place your order as usual via our website, and mention in the comments that you would like to join the group (orders are not officially reserved until payment has been received, so be sure to finalize your order quickly to secure your order, as some species are in short supply).

Note for dry goods: Room in the box will be limited. We may be able to ship a few very small dry goods items, but we may not be able to larger items or books.

Cleaning House

We are doing a bit of house cleaning, moving out some extra specimens in our private stock to make room for some new projects. We have already added a number of animals to the price list, including some juvenile sexed specimens. We've also put a number of species on special for a limited time, and have added species to the 5 for $100 and 5 for $50 specials.

Coronavirus update- resuming store hours

We have been contacted by folks with questions regarding shipping, store hours, and expo schedules with the precautions that have been put in place to prevent the spread of the coronavirus. We will post updates as the come in here:

STORE HOURS: We have regular store hours but with covid protocols are still in place. Please check our website for the up to date open hours. Google and other third party websites have not been posting the correct hours. We are still asking that all customers must limit their visit to 10 minutes. The back display area is still off limits at this time. This is NOT the time to bring friends to check out the shop. Once the covid situation settles down we will reopen the displays and welcome visitors.

Some folks who have been unhappy with these new rules have been disrespectful to our staff. We will NOT tolerate abusive behavior. Anyone disrespecting the rules or our staff will be asked to leave and not return.

SATURDAY HOURS: For at least a few Saturdays every month, Marie will be in to open store hours for clients. Please check our website's schedule to verify which Saturdays she will be working. We know many folks miss Marie and wish to come to visit her at the shop, but please remember that Saturdays are NOT open for social visits. When not helping clients, Marie has animals to care for, so please be respectful of her schedule.

SHIPPING: The shipping companies are still operating as normal, so until further notice, we are still shipping, but with a few adjusted procedures. To make sure the boxes are on the first trucks out for delivery, we are requiring all shipments to use Priority Overnight service (this is just $2-$4 higher than Standard Overnight service in most areas). The shipping companies have switched to a "contactless signature" system, meaning that you will not need to physically sign for the box, however, someone must be home to receive the box. The delivery personnel will NOT leave the box behind if no one answers the door.

SPECIAL NOTE- Prevention of the spread of the virus: At the shop, we are doing everything we can to protect ourselves and prevent the transmission of infections. We have protocols in place to ensure our facility is as germ free as possible and that the boxes are clean when they are packed. This includes cleaning and disinfection of our facility, and limiting access to the building. But rest assured, if anyone on our staff shows symptoms of illness due to COVID-19, we will suspend all shipping until there is no longer a risk for transmission.