Tarantula Canada

Upcoming Events
Sep 12 - Sep 13, 2020	Calgary Fall Reptile Expo We Are Attending! (2221 Crowchild Trail NW, Calgary, AB at the Absolute Baseball academy soccer dome)
Sep 19 - Sep 20, 2020	Canadian Reptile Breeders Expo We Are Attending! (International Centre, 6900 Airport Road, Mississauga, ON)
TBA	Vancouver Island Reptile Show Postponed (Juan de Fuca Recreation Center, 1767 Island Highway, Victoria BC V9B 1J1)

Second Import is in!

The new import has been unpacked, rehoused, fed, and sorted, and now the new animals are ready to go! Check out the price list for all of the new arrivals. Tarantulas, true spiders, and scorpions! Here are some highlights:

Pseudhapalopus sp. yellow-blue

Avicularia avicularia morphotype "metallica"

Sicarius thomisoides

Uroplectes fischeri

YES! We are shipping!

Lots of folks have been emailing and asking if we are still taking orders and shipping during these uncertain times. The answer is yes, we are still shipping as usual and we will continue to do so as long as the shipping companies continue to pick up shipments direct form our facility and deliver them on time.

Communication Update

Just an update for folks who have called, emailed, submitted orders through our website, or reached out on Facebook.

We have been swamped with messages and Amanda has been staying up until 2:00am some nights just to try to catch up. We ask everyone to PLEASE be patient, refrain from sending duplicate messages, and give us at least 72 hours to reply. We are answering messages as quickly as we can, and we do our best to answer messages in the order that we receive them.

We also need to ask folks who contact us by phone to PLEASE leave a voicemail if we do not answer. We will answer if we are available and have time, but sometimes we are not able to answer the phone when it rings (we will not answer if we busy caring for animals, driving, having dinner, tending to our children, etc). If you leave a voicemail, we will call you back when we have the time to give you our full attention.

Finally, a reminder that orders need to be submitted via our website or by email. Please do not send orders via Facebook.

Coronavirus update

We have been contacted by folks with questions regarding shipping, store hours, and expo schedules with the precautions that have been put in place to prevent the spread of the coronavirus. We will post updates as the come in here:

SHIPPING: The shipping companies are still operating as normal, so until further notice, we are still shipping, but with a few adjusted procedures. To make sure the boxes are on the first trucks out for delivery, we are requiring all shipments to use Priority Overnight service (this is just $2-$4 higher than Standard Overnight service in most areas). Depending on location and business closures, we may or may not be able to arrange for hold for pickup services, so it is best to plan on being home to receive shipments. The shipping companies have switched to a "contactless signature" system, meaning that you will not need to physically sign for the box, however, someone must be home to receive the box. The delivery personnel will NOT leave the box behind if no one answers the door.

SPECIAL NOTE- Prevention of the spread of the virus: At the shop, we are doing everything we can to protect ourselves and prevent the transmission of infections. We have protocols in place to ensure our facility is as germ free as possible and that the boxes are clean when they are packed. This includes cleaning and disinfection of our facility, and limiting access to the building. But rest assured, if anyone on our staff shows symptoms of illness due to COVID-19, we will suspend all shipping until there is no longer a risk for transmission.

STORE HOURS: Quebec has ordered the closure of all non-essential businesses, but under the new regulations, we ARE allowed to continue to operate, because we provide food and supplies for animals. Yes, we still have feeders and supplies in stock for our local clients. You can make a purchase and pick up at the shop under the following conditions to minimize contact and the spread of germs:

-you MUST contact us in advance to pre-order, and make an appointment to pass by the shop to pick it up. NO WALK-INS!

-orders MUST be prepaid via credit card, e-transfer, or PayPal. NO CASH! NO EXCEPTIONS!

-the pick up must be quick, in and out no looking around the shop, no chatting (if you have questions, it is best to email or call at another time). You cannot add items at the pickup.

-We have closed to store to all casual visitors until further notice.