Tarantula Canada

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Now Available: Frozen Mice

By request of our local clients who keep reptiles in addition to inverts, we are expanding our feeder selection to include frozen mice. No, we are not expanding into selling reptiles, and we do not recommend these frozen rodents for arachnid consumption. This is simply our effort to make it easier for our local clients to get the feeders they need for ALL of their pets in one place. This is especially important during the covid situation, when we are encouraged to limit the number of trips out we need to make. We can also ship the frozen feeders, but they will need to ship separate from live stock.

Coronavirus update- resuming store hours

We have been contacted by folks with questions regarding shipping, store hours, and expo schedules with the precautions that have been put in place to prevent the spread of the coronavirus. We will post updates as the come in here:

STORE HOURS: We have resumed store hours BUT with covid protocols in place. Please check our website for the up to date open hours. Google and other third party websites have not been posting the correct hours. All customers must limit their visit to 10 minutes. Only 2 clients are allowed in the shop at a time (this is Government regulation). The display area is off limits at this time. This is NOT the time to bring friends to check out the shop. Once the covid situation settles down we will reopen the displays and welcome visitors.

Some folks who have been unhappy with these new rules have been disrespectful to our staff. We will NOT tolerate abusive behavior. Anyone disrespecting the rules or our staff will be asked to leave and not return.

SHIPPING: The shipping companies are still operating as normal, so until further notice, we are still shipping, but with a few adjusted procedures. To make sure the boxes are on the first trucks out for delivery, we are requiring all shipments to use Priority Overnight service (this is just $2-$4 higher than Standard Overnight service in most areas). The shipping companies have switched to a "contactless signature" system, meaning that you will not need to physically sign for the box, however, someone must be home to receive the box. The delivery personnel will NOT leave the box behind if no one answers the door.

SPECIAL NOTE- Prevention of the spread of the virus: At the shop, we are doing everything we can to protect ourselves and prevent the transmission of infections. We have protocols in place to ensure our facility is as germ free as possible and that the boxes are clean when they are packed. This includes cleaning and disinfection of our facility, and limiting access to the building. But rest assured, if anyone on our staff shows symptoms of illness due to COVID-19, we will suspend all shipping until there is no longer a risk for transmission.